Shipping policy

Shipping Policy

We process orders in the order they are received. All orders ship via USPS regular or priority mail. You will receive emails from us to confirm that your order was received and to let you know when your order has been shipped. Check your spam mail in case our communications end up there!

Our goal is to ship within 3 days of receiving your order. During the peak season (late January-late March), it may take us a little longer (remember there are only 2 of us!). 

We cannot ship internationally.

MAIL ORDERS AND IN-PERSON DELIVERY OR FARM PICKUP:
We currently can only take orders through our website. We do not take orders by email, phone, or fax, nor do we have a way to take cash or check. 

Our physical address is not a retail location. We do not offer in-person deliveries or allow for farm pickup.

GUARANTEE/RETURNS AND LIABILITY:
3 Pajaritos Seed is dedicated to being an excellent source for 100% Certified Organic, Open-Pollinated, and Heirloom seeds. All our seeds are guaranteed to exceed Federal germination standards. All lots have been tested for germination and purity by an independent lab.

If, for any reason, you are dissatisfied, please email us, and we will happily send a replacement or refund for valid reasons. Otherwise, 3 Pajaritos Seed’s liability is limited solely to the purchase price or replacement of your order. Growing a crop from seed is a complex endeavor and involves too many factors beyond our control. We are committed to providing excellent seeds. The rest is up to you!

CURRENT RETAIL LOCATIONS:
Three Rivers Market
1100 N. Central Street, Knoxville, 37917
https://www.threeriversmarket.coop/